MedTech 360 Terms of Purchase + Payment Plan Clauses
MedTech 360 Terms of Purchase
Effective Date: 1-1-2026
These Terms of Purchase (“Terms”) govern the purchase of any MedTech 360 products and services, including but not limited to ebooks, digital resources, memberships, courses, programs, coaching, webinars, community access, and related offerings (collectively, the “Offerings”). By purchasing any Offering from MedTech 360 (“Company,” “we,” “us,” or “our”), you agree to these Terms.
1. Offerings
MedTech 360 provides educational, professional development, coaching, and training-related products and services designed to support career growth in the MedTech industry. Offerings may include digital downloads, online training, live or recorded webinars, coaching sessions, community access, assessments, templates, and related materials.
Each Offering includes only the items specifically listed on the applicable sales page, invoice, payment link, or checkout page at the time of purchase.
Your “Access Period” means the duration of time during which you are permitted to access a purchased Offering, as specified on the applicable sales page, invoice, checkout page, or order confirmation at the time of purchase. If no Access Period is specified, the default Access Period is twelve (12) months from the date of purchase.
2. Payment Authorization
By submitting payment, you authorize MedTech 360 and its third-party payment processors to charge the payment method you provide for the full purchase amount, including any applicable installment payments, recurring membership renewals, and any taxes required by law.
You represent that you are authorized to use the payment method provided and that all payment information submitted is true and accurate.
3. Payment Plans
MedTech 360 may offer installment payment plans for certain Offerings. Payment plans are offered as a convenience to divide the total cost into multiple scheduled payments and do not reduce the total amount owed.
3.1 Full Commitment. By selecting a payment plan, you are committing to pay the full purchase price of the Offering in the number of installments selected at checkout. The payment plan is not a month-to-month subscription and may not be canceled mid-plan. Your obligation to complete all scheduled payments remains in full effect regardless of whether you stop participating, fail to log in, do not use the materials, miss coaching sessions, fail to attend webinars, or otherwise choose not to continue with the Offering.
3.2 Failed Payments. If any scheduled installment payment is declined, reversed, disputed, or otherwise fails, MedTech 360 may immediately pause or suspend your access to course materials, community features, coaching sessions, webinars, and all related Offering benefits until your account is brought current. MedTech 360 reserves the right to reattempt failed charges using the payment method you authorized at checkout, in accordance with the payment authorization provided at the time of purchase.
3.3 Collection. If you fail to complete your scheduled installment payments, MedTech 360 may pursue collection of the remaining balance to the fullest extent permitted by applicable law. You agree that in the event MedTech 360 refers your account to a collection agency or initiates legal proceedings to recover unpaid installments, you shall be responsible for all reasonable collection costs and attorneys’ fees in addition to the outstanding balance owed.
3.4 No Refund on Payment Plans. Payments made under a payment plan are subject to the refund policy set forth in Section 5. Entering into a payment plan does not create any additional refund rights beyond those stated in these Terms or on the applicable offer page at the time of purchase.
4. Membership Billing and Renewal
Memberships are billed on a recurring basis as selected at checkout, typically monthly, and automatically renew unless canceled before the next renewal date.
If you cancel a membership, your cancellation will take effect at the end of the current paid billing period unless otherwise stated. You will retain access through the end of the paid term, and your membership will not renew after that period ends.
No prorated refunds will be provided for partial membership periods, unused time, or unused features unless required by law.
5. Refund Policy
Ebooks and Digital Downloads
Due to the immediate-access nature of digital products, all ebook and digital download sales are final and non-refundable once access has been delivered, except where required by law.
Memberships
Membership fees are non-refundable once charged for the applicable billing period, except where required by law. You may cancel before your next renewal date to avoid future charges.
Programs, Coaching, and Digital Training Offers
Unless otherwise stated in writing on the specific offer page or checkout page, purchases of programs, coaching, interview-prep services, digital training, and related services are final and non-refundable once access has been granted or services have been scheduled or delivered, except where required by law. Any offer-page refund terms must be expressly labeled as such and are incorporated by reference into these Terms.
If MedTech 360 chooses to make a refund exception in a specific circumstance, that exception does not create an ongoing obligation to provide refunds in other cases.
MedTech 360 may update, modify, or discontinue any Offering or its content at any time, and such changes do not entitle you to a refund or credit.
6. Access and Suspension
Your access to purchased Offerings is personal, revocable, non-transferable, and subject to continued compliance with these Terms.
MedTech 360 may suspend or revoke access without refund if:
- your payment fails and remains unresolved,
- you share login credentials or purchased materials,
- you violate community standards,
- you misuse the platform or content,
- you engage in abusive, unlawful, or disruptive conduct.
For installment plans and memberships, access may be paused until your account is brought current.
Access Period. Your access to any Offering is limited to the applicable Access Period. MedTech 360 does not guarantee perpetual access to any Offering, including course materials, recordings, downloads, community features, or coaching resources. Upon expiration of the Access Period, your access may be discontinued without notice or refund. MedTech 360 reserves the right to modify, update, discontinue, or sunset any Offering or its content at any time upon reasonable notice of no less than thirty (30) days, and such changes shall not entitle you to a refund or credit for any unused portion of your Access Period.
7. No Guarantee of Results
MedTech 360 provides education, training, coaching, and professional development support. We do not guarantee job placement, interviews, offers, promotions, compensation increases, business results, sales performance, leadership advancement, or any specific professional outcome.
Individual results depend on many factors outside our control, including background, effort, market conditions, timing, performance, and employer decisions.
8. Coaching, Educational Use, and Professional Disclaimer
All materials, coaching, and training provided by MedTech 360 are for educational and informational purposes only. Nothing in our Offerings constitutes legal, tax, financial, medical, mental health, or employment-placement advice.
You are solely responsible for how you use the information, tools, and training provided.
9. Intellectual Property
All MedTech 360 materials, including but not limited to ebooks, courses, videos, call recordings, worksheets, frameworks, templates, assessments, graphics, written materials, and community content created by MedTech 360, are owned by or licensed to MedTech 360 and are protected by intellectual property laws.
You may not reproduce, distribute, republish, upload, post, transmit, sell, sublicense, share, or create derivative works from any MedTech 360 content without prior written consent.
Purchasing an Offering gives you a limited personal license to use the materials for your own individual, non-commercial use only.
10. Account Security and Credential Sharing
You are responsible for maintaining the confidentiality of your login credentials and for all activity occurring under your account.
Sharing accounts, password access, course access, downloads, or member-only resources with others is strictly prohibited and may result in immediate termination of access without refund.
11. Community Standards
If your Offering includes access to a community, forum, group, or live interaction space, you agree to participate respectfully and professionally.
MedTech 360 reserves the right to remove any participant from the community or any live event, without refund, for harassment, abuse, disruption, solicitation, unauthorized promotion, confidentiality breaches, or conduct that negatively affects other members, coaches, or staff.
12. Scheduling, Rescheduling, and Sessions
If your purchase includes coaching calls, interview-prep sessions, or other live sessions, you are responsible for scheduling and attending those sessions within any stated access or eligibility period.
Missed sessions, late arrivals, or failure to schedule within the stated period may result in forfeiture of that session unless otherwise stated in writing.
MedTech 360 reserves the right to reschedule sessions when reasonably necessary.
13. Chargebacks and Payment Disputes
If you have a billing concern, you agree to contact MedTech 360 first at [Insert Support Email] and make a good-faith effort to resolve the issue before initiating a chargeback or payment dispute.
If a chargeback or payment dispute is initiated for a valid charge, MedTech 360 may suspend access to all Offerings while the matter is under review. If MedTech 360 prevails in the dispute, you are responsible for any chargeback fees assessed by the payment processor, and MedTech 360 may pursue collection of the full amount owed.
14. Limitation of Liability
To the fullest extent permitted by law, MedTech 360 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, opportunity, data, or goodwill arising from or related to your purchase or use of any Offering.
To the fullest extent permitted by law, MedTech 360’s total liability for any claim arising from or related to an Offering shall not exceed the amount actually paid by you to MedTech 360 for the specific Offering giving rise to the claim.
15. Dispute Resolution
15.1 Informal Resolution. Before initiating any formal proceeding, you agree to contact MedTech 360 at [Insert Support Email] and provide written notice describing the nature of the dispute and the relief sought. The parties agree to make a good-faith effort to resolve the dispute informally for a period of thirty (30) days from the date notice is received. This informal resolution requirement is a condition precedent to initiating arbitration or any other formal proceeding.
15.2 Binding Arbitration. If the dispute is not resolved informally, any claim, dispute, or controversy arising out of or relating to these Terms, any Offering, or your relationship with MedTech 360 shall be resolved by final and binding individual arbitration administered by JAMS in accordance with its Consumer Arbitration Rules then in effect, which are available at www.jamsadr.com. The arbitration shall be conducted by a single arbitrator. The arbitrator shall have authority to award any relief available at law or in equity on an individual basis, including injunctive or declaratory relief, but only to the extent necessary to provide relief warranted by your individual claim. The arbitrator’s award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
15.3 Arbitration Location and Format. Arbitration may be conducted by videoconference, telephone, or written submission unless the arbitrator determines that an in-person hearing is necessary. If an in-person hearing is required, it shall be held in Wilmington, Delaware, or at such other location as the parties may mutually agree.
15.4 Arbitration Fees. JAMS filing fees and arbitrator compensation shall be allocated in accordance with the applicable JAMS Consumer Arbitration Rules. Each party shall bear its own attorneys’ fees and costs unless the arbitrator determines that a claim or defense was frivolous or brought in bad faith, in which case the arbitrator may award reasonable attorneys’ fees and costs to the prevailing party.
15.5 Small Claims Carve-Out. Notwithstanding the foregoing, either party may bring an individual claim in small claims court in the county where you reside or in New Castle County, Delaware, provided that the claim remains in small claims court and is not removed or appealed to a court of general jurisdiction. This carve-out does not apply to any claim seeking relief beyond the jurisdictional limits of small claims court.
15.6 Class Action Waiver. YOU AND MEDTECH 360 AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, MASS, OR REPRESENTATIVE PROCEEDING. The arbitrator shall have no authority to consolidate more than one person’s claims or to preside over any class, collective, or representative proceeding. If this waiver is found unenforceable with respect to any particular claim or request for relief, that claim or request for relief shall be severed and proceed in a court of competent jurisdiction as set forth in Section 15.7, while all remaining claims proceed in individual arbitration.
15.7 Governing Law and Venue. These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles. For any dispute or claim that is not subject to arbitration under these Terms, including any claim arising from an unenforceable arbitration provision, any claim properly brought in small claims court, or any proceeding to enforce an arbitration award, the parties irrevocably consent to the exclusive jurisdiction and venue of the state and federal courts located in New Castle County, Delaware, and each party waives any objection to such venue, including on the grounds of inconvenient forum.
15.8 Opt-Out Right. You may opt out of the arbitration and class action waiver provisions in Sections 15.2 and 15.6 by sending written notice to [Insert Support Email] within thirty (30) days of the date you first agree to these Terms. Your opt-out notice must include your name, the email address associated with your account, and a clear statement that you are opting out of arbitration. If you opt out, any disputes shall be resolved exclusively in the courts specified in Section 15.7. Opting out does not affect any other provision of these Terms.
16. Changes to These Terms
MedTech 360 may update these Terms from time to time. The version posted on our website at the time of your purchase will apply to that purchase unless otherwise required by law. For ongoing installment plans and memberships, updated Terms apply upon the next billing cycle following notice by website posting.
17. Contact
If you have questions regarding these Terms, please contact:
MedTech 360
8 The Green STE R Dover DE 19901
admin@medtech360.com