Privacy Policy
Privacy Policy
Effective Date: January 1, 2026
Last Updated: January 1, 2026
MedTech 360 (“MedTech 360,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, purchase or access our products and services, enroll in a course or program, join a membership, download a digital resource, register for a webinar, schedule coaching or interview-prep sessions, participate in community features, communicate with us, or otherwise interact with MedTech 360.
By using our website or providing information to us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Billing address and mailing address
- Payment and purchase details
- Account login information
- Career background, professional experience, goals, resume information, LinkedIn profile details, or application responses
- Webinar registrations, event signups, coaching requests, scheduling information, and session-related details
- Messages, support requests, testimonials, survey responses, reviews, or other communications you send to us
- Community profile information, posts, comments, or other content you choose to share within member or community areas
We may also collect information related to your use of MedTech 360 offerings, such as course progress, content viewed, downloads accessed, webinar attendance, coaching participation, assessment responses, membership status, payment plan status, renewal activity, and account access history.
2. Payment Information
When you make a purchase, enroll in a payment plan, or subscribe to a membership, your payment information may be collected and processed by our third-party payment processors. We may receive limited payment-related details, such as transaction status, purchase amount, billing details, last four digits of a payment method, payment plan status, failed payment notices, refund status, or chargeback information.
We do not store full credit card numbers on our own servers.
3. Automatically Collected Information
When you visit our website or interact with our digital platforms, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Referring website
- Pages viewed
- Time and date of visits
- Clicks, interactions, and website activity
- Cookie identifiers and similar tracking data
This information helps us maintain website functionality, improve user experience, understand how visitors use our site, and protect against fraud or unauthorized activity.
4. How We Use Your Information
We may use your information to:
- Provide access to ebooks, digital downloads, courses, memberships, programs, coaching, webinars, templates, assessments, community features, and related offerings
- Process purchases, payment plans, membership renewals, cancellations, failed payments, refunds, disputes, and account billing
- Create, manage, and secure your account
- Deliver onboarding, training, mentorship, coaching, interview-prep, and support services
- Schedule, reschedule, confirm, or follow up on coaching calls, webinars, or other live sessions
- Track course progress, membership access, eligibility periods, and access periods
- Respond to questions, support requests, billing concerns, or customer service inquiries
- Send transactional emails related to your purchases, account, access, billing, renewals, sessions, or services
- Send newsletters, educational content, promotions, event invitations, and marketing communications
- Improve our website, offerings, content, user experience, and business operations
- Protect our rights, enforce our Terms of Purchase, prevent misuse, investigate disputes, and detect fraud
- Comply with legal, tax, accounting, regulatory, and contractual obligations
5. Cookies and Tracking Technologies
We may use cookies, pixels, analytics tools, and similar technologies to operate our website, remember preferences, analyze traffic, understand visitor behavior, improve marketing, and enhance user experience.
You may disable cookies through your browser settings. However, some parts of the website or platform may not function properly if cookies are disabled.
6. Email and Marketing Communications
If you sign up for our newsletter, register for a webinar, download a resource, submit an application, purchase an offering, or otherwise provide your email address, we may send you emails about MedTech 360 programs, events, resources, updates, and offers.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email. We may still send transactional or administrative emails related to your account, purchase, membership, payment plan, billing, access, scheduled sessions, or customer service requests.
7. How We Share Information
We do not sell your personal information in the traditional sense. We may share information with trusted third parties when necessary to operate our business, provide our offerings, process transactions, communicate with you, protect our rights, or comply with legal obligations.
We may share information with:
- Payment processors and billing platforms
- Course, membership, or learning management platforms
- Webinar, video conferencing, and scheduling tools
- Email marketing, CRM, and customer support providers
- Website hosting, analytics, security, and performance providers
- Community, coaching, assessment, or digital resource platforms
- Professional advisors, including legal, tax, accounting, and compliance providers
- Collection agencies, payment dispute processors, or legal representatives when necessary to collect unpaid amounts, resolve chargebacks, or enforce agreements
- Government authorities, courts, regulators, or other parties when required by law
These service providers are authorized to use personal information only as needed to provide services to us or as otherwise permitted by law.
8. Community Features and User-Submitted Content
Some MedTech 360 offerings may include access to a community, forum, group, live interaction space, or similar feature. Information you post or share in these areas may be visible to other participants, coaches, moderators, or staff.
Please use discretion when sharing personal, professional, financial, employment-related, or sensitive information in community areas. We are not responsible for how other participants use or disclose information you choose to share.
We may monitor, remove, or retain community content as needed to enforce our Terms of Purchase, maintain a respectful environment, protect participants, or comply with legal obligations.
9. Testimonials, Reviews, and Success Stories
If you provide a testimonial, review, success story, feedback, or similar content, we may use it for marketing, promotional, educational, or business purposes with your consent or as otherwise permitted by law. We may edit submissions for length, clarity, grammar, or formatting, while preserving the general meaning.
10. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, online platform, payment system, email system, or electronic transmission is completely secure. We cannot guarantee absolute security.
11. Data Retention
We retain personal information for as long as reasonably necessary to provide our offerings, maintain accounts, process transactions, support payment plans or memberships, provide customer service, comply with legal and accounting obligations, resolve disputes, prevent fraud, enforce agreements, and support legitimate business purposes.
When information is no longer needed, we may delete, anonymize, or securely retain it as permitted by law.
12. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
- Request access to the personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request restriction of certain processing
- Object to certain uses of your information
- Opt out of marketing communications
- Request information about how your data is collected, used, or shared
To exercise privacy rights, contact us using the information listed below. We may need to verify your identity before fulfilling certain requests.
13. California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act. These may include the right to know what personal information we collect, use, disclose, sell, or share; the right to request deletion; the right to request correction; the right to opt out of certain sharing; and the right not to be discriminated against for exercising your privacy rights.
MedTech 360 does not knowingly sell personal information in the traditional sense. If any use of cookies, pixels, advertising tools, or analytics technologies is considered a “sale” or “sharing” under applicable California law, eligible California residents may contact us to request to opt out.
14. Children’s Privacy
MedTech 360 is intended for adults and professionals seeking career development, education, coaching, and training. Our website and offerings are not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take reasonable steps to delete it.
15. Third-Party Links and Platforms
Our website, emails, course materials, community areas, or digital resources may contain links to third-party websites, platforms, tools, or resources. We are not responsible for the privacy practices, security, content, or policies of third parties.
We encourage you to review the privacy policies of any third-party websites or services you use.
16. International Users
MedTech 360 is based in the United States. If you access our website or offerings from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.
By using our website or offerings, you understand that your information may be processed in countries that may have different data protection laws than your location.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date above. The updated version will be posted on this page.
Your continued use of our website or offerings after an updated Privacy Policy is posted means you accept the revised policy.
18. Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:
MedTech 360
8 The Green STE R
Dover, DE 19901
Email: admin@medtech360.com
Website: https://medtech360.com